![]() ![]() Moreover, my 'Arturia MiniLab mkII' does not appear under the 'Devices' section there, but under the 'Unspecified' section, instead. ![]() I checked the advice regarding firmware errors on the troubleshooter FAQ, they suggest 'Remove Device' under 'Devices and Printers' - However, I am not presented with that option. If the device is connected to a USB HUB, please unplug/plug the HUB, then press OK. Entering Firmware Upgrade Mode - The device is not recognized. New prompt appears: "Download Successful. I do as instructed, unplug MiniLab MkII from USB and plug it back in, then click 'Ok' Click 'OK' when ready, or 'Cancel' to abort the firmware update. Entering Firmware Upgrade Mode - Please unplug the device, then plug it again. Next prompt appears: "Download Successful. Do you want to install it now? This update adds important features and contains bugfixes. I am then presented with another prompt: "Update Available - A new firmware update (1.0.9) is available for your MiniLab mkII. However, there are no other applications running in Windows 7. Please verify the device is not in use by another application." I am then presented with an Error prompt: "Failed to open the device. Plug MiniLab mkII into my desktop PC's main USB port (no external USB Hubs attached). Once windows boots and logs in to desktop. Turn on PC (running Windows 7 (Home Premium) 64-bit. Here's the steps I have been taking when attempting to update the firmware: I have checked the troubleshooter FAQ regarding firmware errors on the main Arturia website, but it did not help me. I have been unable to update the firmware of my Arturia MiniLab MK II - which I have recently purchased.
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